Contact
How can we help?
One inbox, one form. We route internally. Tell us what you need — support, sales, press, partnerships, privacy, or anything else — and we'll reply within 1 business day.
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Support
Bugs, billing, account access, "X isn't working." Faster on Growth+. 1 business day standard.
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Sales / Studio
4+ brands, custom integrations, volume pricing, agency partnerships. Studio enquiries route to
/book-a-call for a scoped form.
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Press / media
Interview requests, press kit, founder commentary on brand voice infrastructure or AI tooling. 2 business days.
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Partnerships
Integration requests, co-marketing, channel partnerships. 3 business days.
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Privacy / legal
GDPR access requests, data export, account deletion assistance, security disclosures. 5 business days (statutory limits vary).
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Anything else
Feedback, feature requests, "just wanted to say thanks." We read every message — feature suggestions that shape the roadmap often start here.
Email fallback — always available
service@builtbyasteris.com
Goes to the same inbox as the form. Use whichever feels right.
Registered address
WOW Enterprise Company
My Cosmic Message Pty Ltd
ABN 30 652 358 159
Sydney, New South Wales, Australia